We will attempt to repair damaged jewelry purchased from trendsandgems.com within 60 days of purchase with a copy of your invoice and contact information and a description of the damage.
Please insure your repair with a reputable carrier and retain receipt. We are not responsible for shipments that are damaged or lost in transit.
Pending the nature of the repair, there may be a repair charge. We will notify you if this is the case.
Please note that some damages might be non-repairable.
Please send all repairs to:
650 E. Palisade Avenue
Suite 2 #176
Englewood Cliffs, NJ 07632
Please note that repairs may take up to 6 weeks.